Returns & Exchanges

At ESR, we stand behind the quality of our electronics and accessories with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we provide a straightforward process to ensure a quick resolution.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to start the process.

2

Print Shipping Label

Once approved, download and print your prepaid shipping label and include all original packaging and accessories.

3

Ship the Item

Drop off your package at any authorized carrier location and keep your tracking receipt for reference.

4

Receive Your Refund

After our warehouse inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing